FAQs
More FAQs- How will ServiceMaster Restore match my carpet pad?
- My wood floors are wet and buckling. Will they have to be replaced?
- What are some safety concerns for smoke or fire damage at our business?
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
Wood flooring in your home that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your home will need to be refinished or replaced.
Occupant and worker safety is ServiceMaster Restore’s top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical issues, slip and trip hazards, etc. Burnt equipment and electrical devices are separated out for disposal, and questionable electrical equipment or devices are unplugged and tagged for evaluation of safe operation. Electrical power may have to be turned off in the entire facility until evaluation by a licensed electrician is completed.